May 30 2008
Service Intelligence
Since 1992, Service Intelligence has been an innovative authority and trend setter in business intelligence, customer experience evaluation, and training. Core services include mystery shopping services, customer surveys, audit and compliance evaluations, employee awareness campaigns, interactive training, and advanced business analytics.
Service Intelligence offers the most comprehensive and integrated product and service offering of any provider in the industry in order to improve operational efficiencies and increase top-line revenues and bottom-line profits for the clients.
Evaluation and Validation - services that measure the performance of your business, assess the customer experience, examine awareness, comprehension, and effectiveness of ethics and compliance programs, as well as gauge compliance with legislation, regulation, and organizational procedures. mystery shopping and Site Evaluations are provided by them. They also offer Awareness and Education, Information Intake and Management.
